Metro by T-Mobile

It's been a great experience being a customer for several months now. I've went in multiple times with questions and added services that I'm very happy with. Larry has always been very helpful and I would recommend this location to anyone looking for top notch service.

Ordered phones a week and a half ago and still haven’t arrived and the associates have no clue when they will actually come in. Keep giving me the run around. I would think they’d be more accommodating for a $650 sale but they clearly aren’t concerned with keeping me as a customer. I’m canceling the order, getting a refund and going elsewhere to complete the transaction. Don’t waste your time at the Watervliet store it’s AWFUL.

horrible customer service and attitude. Sales rep mumbles everything. door is locked most of the time because the employee working taz wants to leave and get lunch every ten minutes. Switched to a different carrier entirely because of the Watervliet store.

My sister and mother both also have metro and the same plan as myself they both pay 40.00 and i am being charged 48.00 and i have contacted metro about this and still have not received an answer looking for another cell company

Rude behavior, bad attitude. Jaz I believe his name is. Never will bring my business here again. Switching carriers