Map
Detailed Information
- Place Types Spa
- Address 3825 Edwards Rd #106, Cincinnati, OH 45209, USA
- Coordinate 39.1504783,-84.4433593
- Website https://spaviadayspa.com/cincinnati-oh/
- Rating 4.1
- Compound Code 5H24+5M Cincinnati, OH, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
I have been a member here for a year and if I wasn't moving from Ohio, I'd still be a member. I began getting prenatal massages here around 6 months and it made the last trimester of my pregnancy great! Since then, I have been going to receive monthly massages. Julie & Tom are so welcoming and have become like family. The facility is nice and clean, the employees are calm and that really helps when trying to relax. You are able to customize your massages; even down to the talking. Whenever I am back in Cincinnati, I will be visiting this location.
If I could leave zero stars I would. I called to cancel my appointment the day of because I had been in contact with someone who tested positive for covid, per the policy emailed to me. I called the store to reschedule my appointment and I was met with an extremely rude customer service representative. She cut me off and had an attitude when I asked if I could reschedule my appointment. She flagged my account for rescheduling so that I couldn't reschedule as if I would ever give my business to a company that treats their customers like that. I was following CDC guidelines by notifying them that I couldn't make the appointment because of self quarantine until my results came back and was met with a rude attitude. I was still speaking when I could hear her put the phone back on the receiver as she hung up on me. would not recommend
Booked my massage twice on line there and it was very easy! Place is exceptionally clean, staff is very friendly and attentive and my massage was great! There robes are thick and soft, the waiting area is very quiet and comfortable and I would say this place is run like a well oiled machine!
I had a massage there recently with a male masseur and was touched inappropriately and was uncomfortable as a whole (I’ve had several massages prior to this with no issues and I am aware of what to expect out of a professional massage).nnWhen I called the facility to tell them about it, the manager said he would talk to him and call me back and when he did, all he had to say to me was, “His recollection of the massage was different”ud83eudd22(as if the masseur and manager were going to admit he did something wrong)nnIt’s truly sad and disgusting to have to worry about things like this happening when you simply want to relax and get a massage at a professional establishment.nnI just want to raise awareness and prevent it from happening to anyone else. Always speak up if something happens to you!
Came in for a couples massage and we had Jessica and Jeff. Both of them were beyond amazing. We got the deep tissue and it was by far the best we've had. We consider ourselves pretty picky and we were not disappointed. Everything about the experience is relaxing.
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