TIME Moving & Storage Inc.

Moved furniture for a two-bedroom apt from MA to NY. Very helpful advisor on the phone to arrange the move. The crew who came to get our stuff were polite, professional, and efficient. Stuff arrived on the date promised. I have nothing bad to say about their work. I loved how the move turned out. So happy!!!

I Have been using Time Moving and Storage in my current position for 6 years. I have (3-4) in house movers providing service in my facility. They are prompt attentive and willing to go the extra mile to complete all tasks given to them safely and efficiently. The office staff is also courteous and conscientious about all billing and shredding matters. The leadership in the office has worked as a partner in always coming up with innovative ways to improve processes. They have been a staple in my team.

We have used Time Moving and Storage for all of our moving needs from a 200 person office to an individual apartment. They are responsive, organized and attentive. It has been almost 20 years and over 20 moves at which they have excelled. Jim, Tom and Rodney have been constant contact points for most of that time and have been a pleasure to work with. I always point anyone who needs a moving company in their direction and will continue to do so in the future.

Atrocious company!! If I could give negative stars, I would. Time Moving Company STOLE my belongings, lied about it, and destroyed my other stuff! I had to contact the credit card company to get a refund.nnWhen coronavirus first struck, my university gave me two options to store my belongings––Time Moving company was one of them. Wrong move.nnFirst, when I scheduled my belongings to be delivered in September, I called the company to confirm the delivery date. The employee who picked up the phone simply told me they could not tell me when they were dropping them off. What? I had to ask my SCHOOL when the belongings were delivered, which turned out to be a different date than I asked.nnFast forward to September when I move back into my dorm. I begin to unpack my belongings. In the first box were my posters SHREDDED, FOLDED, RIPPED, and TAPED together and shoved either into plastic bags or just jammed inside! (evidence below) As I continued unpacking, I noticed that a lot of my other belongings were missing, such as a memory foam mattress topper, but most notably my refrigerator. On this fridge were precious items such as magnets of childhood memories that are now gone forever.nnI emailed them on September 18th about my belongings (screenshot below). On September 21st, they responded tersely indicating that they didn’t pick up a fridge (also attached below). I responded the same day addressing the problem––with evidence that I explicitly instructed them to pick up my fridge, mattress topper, and put my posters in the poster tube. (attached) I also asked several other questions.nnThey NEVER responded!! When I provided evidence, they ignored me.nnI finally was able to get a refund from the credit card company in NOVEMBER––three months after they ignored me and lied to me.nnNEVER use this company unless you want to pay $2,000 for your stuff stolen and destroyed then watch the company try to deceive you.

I was a Facility Director at a Major NYC Hospital. Phased Construction and the need to move Departments quickly was critical. Time was always there for us with move support and movable equipment storage. They are simply the best around.