Verizon Authorized Retailer – GoWireless

While I was there, the Sales Rep. James B. was fantastic. He was knowledgeable, friendly and efficient. He helped us find a great deal and went out of his way to explain everything to us. I have been to other Verizon locations, I will only go to this location from now on. While we were there, an extremely rude woman cut the line of 2 people behind us wanting to pay her bill, she refused to use the kiosk to pay. James was great at handling the situation and made sure all the customers were helped as quickly as possible. Thank you James for a great customer experience.

Do not go here!! I was told I was putting a down payment on my phone I purchased. And in reality months later I was informed there was never a down payment put down. The gentlemen used the money for some protection plan that I am sure he makes commission off of. I called to ask about it. And still they gave me a run around about where that money went. $120 gone. Do not trust this store or it’s employees.

I went to this Verizon location to return something; they opened promptly at 10:00 an and the gentleman helped me right away! He was very nice and helpful and took care of my return immediately! It was a very easy and pleasant transaction and I recommend this Verizon location! Thank you for your help!

Bad customer service bad attitude and very disappointing the associate quickly asked me glimpse after walking in while he is still helping a customer in front of him and seemed irritated with lashing eyes. Anyways make the story short i'm being rushed as a customer when i want to shop around and spend my money he definately missed an activation for the day since i was planning on activating a new number for a loved one. Owner please invest on employee with a good customer service etiquette to benefit your business they definitely need a training. 01/01/2021 11:45 AM

The ongoing pandemic has definitely taken a toll on a lot of businesses and public places since a consumer’s mindset to buy anything outside of essentials or to visit a public place like a park or beach, has crippled down significantly. Now by living with what has become the new normal, it is commendable on how these businesses and public places continue to remain open and cater to the general public by following the safety standards. It is now all the more important that we as customers, support these heroes during these dark hours to mankind.nnI was finally making a move from Xfinity and after a lot of thought, decided on Verizon Fios. This place was the closest for me to collect my Fios router and we locked it too. The age of internet makes things so simple that we set up the pick up to payment everything online and just had to show up at the store for pickup.nnThe shop is among the many stores that the mall area offers and hence parking was not at all a problem. They had a good respect for the pandemic and strict rules to follow Social distancing and wearing masks inside the shop. We waited in the line and when our turn came up, gave my phone number and after verification, the service person brought our router and we were on our way out in no matter of time.nnPS - As far as the router, it has been a terrific purchase after a long battle of slowness issues we fought with Xfinity.