Bed Bath & Beyond

Honestly over the past couple years this place looks worse and worse every time I go in. Upon a recent visit I found out they got rid of their wedding department. You can no longer go in and see any items for a wedding you may be purchasing. When I inquired I was told I could look at their online inventory, which is a joke because if I wanted to shop online there's way better selection of other companies to buy from.nThe employees always seem miserable working here, that is when you can actually find an employee to help you.nThey eliminated the World Market section so there's another reason I don't need to visit the store. every time I go in too I find that items I'm looking for are in the wrong place and the store generally seems like a mess. Seems like no one ever cleans their clearance department if items ripped open all the time.nIt seems that lately they've fired a lot of their employees as I see less and less familiar faces on each visit.nAnd now they've eliminated their cashiers so now you have to do self checkout. I should get a discount if I have to check out my own items!nI think it's time to start wondering what store will move in when this one goes out of business.

I have been buying from BB& B for 35 yearsnBecause they have a great return policy.nWell no more...I tried to return a defectivenCoffee machine that had a three year warranty. Died after less than a year.nTold they now only take back up to sixtynDays. So I wasted a hour waiting for nothing.nThan I decided to buy another coffeemakern$129. forgot my 20% coupon was told I could come back and get the discount.nSo I left the coffeemaker, did not buy,nyou lost a customer of 35 years. Don'tnBuy from them customers are treated poorly.

Very helpful staff that was eager to steer me in the right direction. My only complaint was the lack of disinfectant wipes at checkout. I didn't want to have to enter my phone number on the credit card machine (the checkout associate is normally able to do so on their screen) because of the ongoing threat of COVID. If I have to touch the buttons and electronically sign, I would at least like a disinfectant wipe to protect my hands from touching a machine that is not sanitized between uses.

Great store, not enough staff. I had to search for an employee for help.

Large store, well stocked, clean and organized. Plus they just installed self-checkout!