Verizon Authorized Retailer - Russell Cellular

I have been a loyal customer of the wireless store that is now named Russell Cellular for many years. My first experience with Russell Cellular was as pleasant and satisfying as it was with the prior company here.nI was actually in the Apple store buying the new iPhone I purchased today, when I thought to call Russell and see if they had the phone I wanted, they did and said they would transfer all my data for me as well. I left Apple and went to Russell Cellular and bought my new iPhone, and glad I did. I much prefer dealing with a smaller store where it is more personal and the tech’s get to know me and I them.nMy wife and I both get our phones there, and will continue to.nI wanted to mention that Anthony was the very knowledgeable and helpful young man who I dealt with. He gets a 10 rating from me!!

Jared was the absolute best. Professional, helpful, just pleasant to deal with. He did everything to help me. He even stayed late to make sure everything was perfect while helping walk ins and phone call. This is what customer service should be!

Jonathan was absolutely awesome. He was honest about monthly fees and even found a great deal on a watch and explained how trade ins and device dollars would make the payments next to nothing. Highly recommend!!! Best place around!

Great customer service! The store manager went above and beyond to help me with very specific concerns. He was beyond helpful and knowledgeable, in fact this was the only store that gave me the help I needed. Thank you for everything! I strongly suggest this store for your needs!

Jonathan was so knowledgeable and overall a pleasant person. Not only does he have the technological and customer service questions down, but his interpersonal skills are great, as well. He is vested in making sure you are totally satisfied when you walk out of the store.