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Wine Cellar Innovations

4575 Eastern Ave, Cincinnati, OH 45226, USA

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Detailed Information

Place Types Furniture store
Address 4575 Eastern Ave, Cincinnati, OH 45226, USA
Coordinate 39.1166094,-84.4194595
Website https://www.winecellarinnovations.com/
Rating 4.7
Compound Code 4H8J+J6 Cincinnati, OH, USA

Openning hours

Monday 7:00 AM – 8:00 PM
Tuesday 7:00 AM – 8:00 PM
Wednesday 7:00 AM – 8:00 PM
Thursday 7:00 AM – 8:00 PM
Friday 7:00 AM – 8:00 PM
Saturday 8:00 AM – 7:00 PM
Sunday 8:00 AM – 7:00 PM

Photos

Reviews

Micah Stewart (11/20/2020)

This is about the worst company I've ever dealt with. I called and asked about ordering wine lattice. Explained to the salesman what I wanted and at what sizes. A fairly simple order but was expensive for what it was. The salesman told me that what I was ordering was in stock and I could pick it up the next day. I call the next day beforing going and I'm told my oder won't be in for 7 weeks! I then receive an email saying that was I correct and would be ready in a couple days and he would email when I could pick it up. After a week of hearing nothing, I decided to just go there in person. The lady in the front office was very nice in helping me. I was told that it wouldn't be in for like 2 or 3 more weeks. I asked for a refund and explained my situation. She then decided to dig a little further on my order, only to find out it was in fact there and had been ready for a while. They just failed to inform me. Got home with the order, open the box and its not what ordered and the wrong size!! It was a small order, I cant imagine dealing with them for a big job. I recommend taking your business elsewhere.

Steve Fusco (09/23/2020)

Love them. We purchased 12 of the Revue Single Deep 4ft. wall mounted racks and we love them. They are sturdy, easy to use and the perfect design for our narrow wine cellar

Erik Abraham (09/04/2019)

Placed an order expecting to receive the wine racks timely. After almost one month I called and was told the item “may be on back order” and “we will let you know status.” I was never told this up front, not given any updates. And then no further communication from the company until my repeated calls to check-in. I felt like I was an inconvenience to this company.

John Willis (07/08/2019)

I’m giving this company two stars because of the fact that I ordered three wine racks and not one came in complete. I had to constantly remind them of what I needed time and time again.They dropped the ball on getting any damaged ( and there were many ) parts replaced. They use FedEx for delivery and that company is so rough on packages and even more so on the bigger ones. They pack the parts in boxes with no protection so therefore many get damaged in transit or delivery. The racks look good when they are completed but the experience of getting to that point takes away the enjoyment. It pains me to leave a review like this but it is very frustrating having this happen multiple times. Hopefully they learn from and rectify these issues.