Coon Rapids Storage

Tina was very nice, and informative. She was able to help us get the correct size storage unit

Very helpful, got everything done in a timely matter. I would recommend this storage facility

Employees are great and understanding. Prices for storages and fair and an all around great place.

I do not recommend storing your belongings here. we prepaid for 4 months at a discounted rate. Price is pretty good. About a month before our prepay was up I got an email saying rent would be due. I responded with the fact that we would be out by the prepaid time and did not intend to renew the lease. I got no response to this email fast forward to a week prior to our prepaid being up I emailed them saying we were out early there was mouse damage to all of our belongings including them chewing on our furniture and being in our boxes covering our belongings with pee and poop. They responded to this by saying that we needed to give them two weeks notice for vacating the unit and they would charge us for not giving them that notice. I attached my previous email and told them I did give them notice. They asked me to fill out a form which I did and I returned nothing back from them. fast forward 2 weeks I've been calling leaving voicemails asking about the damage to our belongings because of the mice and I finally get a call saying rent is due! I again told them about the emails forwarded them again and told them that we had ended our lease with the unit. The person told me I'll take care of it and hung up still not mentioning the damage. I've left several voicemails since and nobody has returned my calls. If you care about you belongings don't store them here, we are still finding mice in our belongings.

I've had a unit here for a couple of years now and haven't really had any problems.nI stopped in because I found a cheaper unit somewhere else and Megan was great, she helped me figure out what to do next she even matched the price of the other place and her attitude was amazing.nThanks again Megan