Map
Detailed Information
- Place Types Electronics store
- Address 5882 E 12 Mile Rd, Warren, MI 48092, USA
- Coordinate 42.5058283,-83.0471971
- Website https://www.t-mobile.com/store-locator/mi/warren/e-12-mile-rd-m
- Rating 4
- Compound Code GX43+84 Warren, MI, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 12:00 – 5:00 PM
Photos
Reviews
This is by far the worst customer service I’ve experienced. The man that assisted me seemed to be too presumptuous in helping me with what I needed. He was reluctant at the last minute to help me upgrade my phone and transfer my information to my new one. He seemed like he did not know what he was doing and did not like being at work. I knew verbatim that I shouldn’t have came here knowing all the bad experiences other people have shared with me about this store. Ever since t-mobile has merged with sprint it seems like nobody knows what they’re doing.
VERY unwelcoming. No one acknowledged us when we came in the store. No eye contact ,smile ,not one word was spoken to us. One employee was servicing someone. The other doing paperwork. So we looked at the phones(4) that we wanted. Still no one has acknowledged us period . We waited about 2 more minutes. I looked at my granddaughter and said “how much longer should we wait before leaving”. She replied “ lm waiting on you”!!! We left
Although we weren’t able to find what I needed through a statewide search of stores, store manager Savon went above and beyond to help me and my girlfriend out very professional
Worst customer service experience. Compare to other branches. Take it or leave it.
Very good customer service
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