Mattress Outlet & Kidz Bedz

DO NOT do business with this company, I repeat DO NOT! We ordered a bed for my son back in November 2020 with the understanding that there was a decent chance that it would delivered by Christmas but there was no guarantee. Ok, we got that, furniture can take a bit sometimes. Well here it is now 2 days from March 2021 and we still have no bed and no even guess at a date for delivery.nnWe don’t get any answers from them other than to place blame on anyone but themselves. They refuse to take responsibility. We’ve tried to cancel our order but they refuse to refund our money without paying a restocking fee. How can there be a restocking fee when the bed is clearly not in stock? The person running the store just passes the buck to ownership but we haven’t heard from them either.nnIf you want a business that is willing to take your money with no idea when a product may come and doesn’t bother to keep you posted despite being months after originally saying you should get it then go on in, they’ll be happy to take your money but good luck with an actual product.nnWe understand that Covid has screwed things up for some businesses and I think we have been more than understanding about that having waited as long as we have. They still have no answers for us and don’t seem to care one bit that they are selling items they can’t deliver on.nnBuy at your own risk!

Great spot to buy beds for any age.nExtremely knowledgeable staff. Excellent prices. Professional delivery and assembly.

I’d look around before spending so much money here. The guy here told us we wouldn’t find a quality bed frame for a good price and in fact we did. However, it was too late we had already purchased one with them. Their return policy is no returns. They were willing to do a price adjustment because I found the same bed cheaper online. When I got to the store for the price adjustment it ended up being less than what he told me over the phone. At this point I was so irritated with the whole situation I just left things as is. Save your time and money and look elsewhere.

The gentleman was super nice. Thank you

The only place I could find that had what I needed, and was able to pick it up that day. Needed a large number of beds and after dealing with Evan he had everything together in short time and ready for pickup. Price was better than what I had been seeing other places, awesome experience.