Map
Detailed Information
- Place Types Bakery
- Address 200 Chicago Dr, Jenison, MI 49428, USA
- Coordinate 42.9029283,-85.7857
- Website https://www.dunkindonuts.com/?utm_source=google&utm_medium=loca
- Rating 4.1
- Compound Code W637+5P Jenison, Georgetown Tow
Openning hours
- Monday 5:00 AM – 9:00 PM
- Tuesday 5:00 AM – 9:00 PM
- Wednesday 5:00 AM – 9:00 PM
- Thursday 5:00 AM – 9:00 PM
- Friday 5:00 AM – 9:00 PM
- Saturday 5:00 AM – 9:00 PM
- Sunday 5:00 AM – 9:00 PM
Photos
Reviews
Second time I order 2 hot coffee 6 cream 6 sugars each ,took almost 5 minutes for the girl to understand how I wanted my coffee ,got home tried my coffee guess what? No sugar on both of them, the sticker on cups said 6 sugars ,not really happy with service specialty on weekends and after long waiting lines in drive thru to receive a complete different order , they should pay more attention to customers instead of talking each other, and listening. There was more than 4 employee and looks that they do not know the job because they were confused.
so happy to have dunkin' back in the area. i drive out of my way and past several coffee places to come here. it just hits right. clean location, quick service, staff are engaged (as opposed to looking and acting like they'd rather be anywhere else). same dunkin' food in terms of quality and selection; same good prices.nnas of march 2021 the lobby is closed and there is a line at the drive-through pretty much any time of day you visit but it goes quick.
We rarely get donuts but my kids earned a treat and wanted donut holes. After waiting over 30 minutes in line, they were out of almost all flavors (this was before noon) so fine, we took what they had - blueberry and chocolate glaze. These were the worst donuts we have ever tasted. My kids wouldn't even eat them. They were hard, dry, and for glazed donuts had zero glaze. They all went into the trash. Only giving 2 stars because the staff was friendly. Save yourself the time and hit up Ida's across the street.
I absolutely love Dunkin’ Donuts and this location is a great addition to Grand Rapids. The lines are long which makes sense because it’s new and just opened. But what I don’t understand is why people are not allowed inside to order or to pick up mobile orders. The whole point of a mobile order is to be able to run in quick grab what you ordered and leave. This location only allows you to pick up your mobile order through the drive-through so there is really no difference between ordering online or just going through the drive-through because you have to wait just as long either way. And the mobile order is only allowed once in a while, most of the time they have it turned off. It seems like the lines and service would be faster overall if they let people come inside to order and pick up orders. I’m not saying to sit down and dine in. But just to come in in order like Starbucks and Biggby allows.
So happy to have a Dunkin back in the area. It's worth the wait while the lobby is closed and the drive thru is open. ❤ufe0f
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