Map
Detailed Information
- Place Types Bakery
- Address 3085, 3700 Rivertown Pkwy, Grandville, MI 49418, USA
- Coordinate 42.8797432,-85.7545423
- Website http://wetzels.com/
- Rating 3.5
- Compound Code V6HW+V5 Grandville, MI, USA
Openning hours
- Monday 10:00 AM – 9:00 PM
- Tuesday 10:00 AM – 9:00 PM
- Wednesday 10:00 AM – 9:00 PM
- Thursday 10:00 AM – 9:00 PM
- Friday 10:00 AM – 9:00 PM
- Saturday 10:00 AM – 9:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
Rude. As soon as my daughter and I where walking around the ropes to get in line one girl turned and got another girls attention and clearly talked about us, then they all seemed to ignore us. When we ordered they had poor attitudes. The pretzel was so doughy. Would not recommend this location.
I understand why this is the last Wetzel’s Pretzels in west Michigan. Terrible customer service, openly complaining that we had ordered something from the menu that wasn’t ready and had a wait time. We were fine with the wait time and then upon returning the employee threw our stuff in a bag haphazardly and rolled her eyes as she handed us the bag. They weren’t busy and we were polite. There was no reason for the terrible customer service.
Upon walking up to order there were 7 employees standing there chatting doing NOTHING. SEVEN! There were no pretzels already made. No pretzel dogs made. Actually nothing available except for their SAUCES. Except mustard. No mustard either. We ordered pretzel dogs and a guy started prepping them so we waited quite some time. Our drinks were served to us with zero ice. Asked for ice and was told there wasn't any. And they might have some left over ice in the back... Do you know what warm Pepsi tastes like? It tastes like the ambition the 7 employees working there....
There's a few really sweet workers I love to see whenever I go, Drew Devin, Emma, Shannon, and Isiah. All were fast workers kind and respectful! 10/10 I will go to wetzles time and time again!
Incredibly slow service!!! The food was already made all he had to do was grab it and ring it up but it took FOREVER! Line was all the way down or the hall. Unreal.
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