Map
Detailed Information
- Place Types Bakery
- Address 3427 Century Center St SW, Grandville, MI 49418, USA
- Coordinate 42.881718,-85.74911
- Website https://www.coldstonecreamery.com/stores/20549
- Rating 4.2
- Compound Code V7J2+M9 Grandville, MI, USA
Openning hours
- Monday 12:00 – 9:00 PM
- Tuesday 12:00 – 9:00 PM
- Wednesday 12:00 – 9:00 PM
- Thursday 12:00 – 9:00 PM
- Friday 12:00 – 10:00 PM
- Saturday 12:00 – 10:00 PM
- Sunday 12:00 – 9:00 PM
Photos
Reviews
I come here occasionally to grab a quick evening dessert. Half of the time it is truly decadent. The other half of the time makes me want to storm out, never wanting to return.nn-Their waffle cone machine is broken more often than McDonald’s ice cream machinenn-The employees are always angry. I don’t mean “they are having a bad day” angry. I mean “I shot their dog, now I am making them create an ice cream sundae” kind of angry. Whomever owns this franchise should really work on employee morale.nn-At one point, I inquired about the contact information for the owner. They (with their usual vitriol) said “She won’t talk to you”.nn-Another time, I watched a young woman who works there decided to start yelling at the customer in front of me because the child was “taking too f*ing long”.nnI guess using social media is more important than taking care of customers, as they are always on their phones in their kitchen. The team members then come out of the kitchen, making sure you know their dissatisfaction for interrupting whatever they were doing on their phones.
Can never go wrong with Cold Stone. Surrender to Strawberry was perfection!
Horrible I ask for a signature creation and it was almost an ice cream with no ingredients, I even pay aditional for extra chocolate shaving and almost nothing in the ice cream. So bad when restaurants wants to save money and change the food quality.
Looks like ordering online bothers the staff at this location. The girl working there on Tuesday night had a rude behavior when I came to pick up my order. I don’t care if you are having a bad day. Go take some time off.
I was making my own ice cream and at the end arely didn’t even ask me if I wanted to add things to it , I know it was 8:56 and she might be tired, but customers need to be attended with respect and willigness to help
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