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Detailed Information
Openning hours
  • Monday 8:00 AM – 5:00 PM
  • Tuesday 8:00 AM – 7:30 PM
  • Wednesday 8:00 AM – 5:00 PM
  • Thursday 8:00 AM – 5:00 PM
  • Friday 8:00 AM – 5:00 PM
  • Saturday 9:00 AM – 12:00 PM
  • Sunday Closed
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ProSource of Grand Rapids
ProSource of Grand Rapids
ProSource of Grand Rapids
ProSource of Grand Rapids
ProSource of Grand Rapids
ProSource of Grand Rapids
Reviews
Jeffrey Gaunt (11/13/2020)
I'm sure they have plenty of great products - and if you purchase one of those, you'll probably be very happy. But if you get a lemon, don't expect them to help you out. We spent $16,000 on new engineered hardware floors for our main floor. One of the selling points was a 10-year manufacturer's warranty. Within two years, the finish started coming off throughout our kitchen and family room. I asked for help and sent pictures. First they refused to do anything because they said they saw some dog hair in my pictures. Then when I pushed the issue, they finally (nine months later) sent a salesperson who posed as an inspector and said the problem was how we mopped the floors. I pushed again, and ProSource finally said they would send a real inspector, but ONLY if I agreed to pay $200 if that inspector came to the same conclusion. I agreed, the real inspector basically said it was wear and tear from kids, etc., and now I'm cutting a check to ProSource for this colossal waste of time. So in other words, after spending thousands of dollars on new flooring, it took almost an entire year, plenty of emails AND two hundred bucks to get a straight answer from this company. And I still have shoddy floors. Spend your money somewhere else.
Jake (12/21/2020)
Abby has been incredibly knowledgeable, helpful, and patient throughout the process of building our new house. Though I have been around the trade my whole life, I never built a house myself before. The guys and gals at Prosource are friendly and customer service driven. I wouldn't recommend anywhere else! Thank you all.
Howard Sterenberg (04/06/2021)
It was a great experience. Janet was very helpful.
Borka Svabic (10/18/2020)
They are excellent. They have great selection, very good team to assist their customers and great prices.I'm very happy with them.
Thomas Hiler (03/08/2021)
Great place to get your flooring
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