Builders Plumbing & Heating Supply

The absolute best! I can’t say enough good things about my overall experience and my time working with Nicole. She is super knowledgeable and great to work with (seriously, the best). She made the entire process easy, painless, and fun! Highly, highly recommended!

Nicole absolutely wonderful, extremely helpful, and very knowledgeable...many quality choices...would highly recommend.

I worked with sales rep (N) in showroom and she found a pedestal sink I was looking for. I placed an order through Specbooks. Two months later, my order came in; when I went to pick it up, it was the wrong color. I had to leave two messages and an email and still no response. I finally got a hold of N and she offered no apologies for the error; just excuse after excuse of how busy and overwhelmed she is and that she can't possibly search all of the databases to determine that the color I wanted was discontinued. She never offered to look for an alternative. I was very short with her and demanded a refund on my account that day. She actually had the nerve to tell me that she doesn't have control over that. She told me that their traffic in their showroom has increased 40% and that's why she wasn't able to get me the right information. I told her that her traffic is now done 1% as I won't be shopping with them due to her serious lack of customer service.nnI contacted Kohler directly. Within 5 minutes, I had a customer service rep searching out alternatives for an almond colored pedestal sink AND she gave me a 25% discount! Two months of wasting time with BPHS and I resolve my problem within 5 minutes by contacting Kohler directly!nnI would not recommend working with Builders Plumbing & Heating Supply based on my most recent experience.

After I got someone's attention, they were so great! They ask you to call ahead with your order to protect everyone. You should go there for your plumbing needs because they know what they are doing and they have what you need!

Purchased a backup Zoeller sump pump and was pleased with their service. Prices are competitive to what you will find online and they had everything in stock. Check out this store before shopping online!