Chapter 11

This place is the only one around with decent prices and same day or next day delivery.nWe have never had an issue with the staff, all are friendly and helpful and don't hover over you as you look around.nThe furniture isn't laid out like a big furniture store, but that's to be expected, this seems to be an outlet type of store, which is fine with us. We have basically bought all of our furniture from here after we moved back up north from out of state (& sold all our old furniture before moving).nnOnly issue we had was the the dresser to our bedroom set doesn't match, it looks yellow compared to the white bedroom set. They're ordering us a new one, though they said it could take up to 6 months to get the order in. Will update this review once we get the new matching dresser.

I called the store and 3 hours later I had a brand new bed. I wanted the Lexington mattress set , I wasn't let down. I slept so soundly . I got a quality made bed for my money. The speedy delivery was the best.

I called about a week and a half ago to ask about a bedroom set I saw in their commercial and on their website. I was told that set was out of stock, and they wouldn’t be getting more because of covid. I stopped in yesterday to look for something else, and they had the exact bedroom set just inside the door.nnI walked the entire store before 4-5 staff finally came out of the back room, all maskless. I left after that, and I’ll never go back.

Wish I could give them negative stars. They took advantage of a disabled adult and then were supposed to refund the amount charged on a Friday when brought it back and before I got home they charged the card again over $500 for a junk cardboard type dresser. They charged twice for the same thing and were supposed to refund it just isn't right to do that. Then called them and the owner was supposed to call back and has been about a week and they will not return calls. Worst place I've ever been in and the customer service there is a joke! They were rude and they do not want to make anything right. They laughed when the disabled adult wanted a refund for something that was overpriced to begin with and fought me helping the disabled adult. They should get shut down!!

I saw the Chapter 11 AD on tv for the Main street location in Lewiston and we decided to take a drive and see if they had any dining room tables. What we saw was an old run down trashy dirty tiny store about a 1/4 of the size of the one in the ad. There are no rows and rows of chairs all nice and organized or numerous huge L Shaped sectional sofas. There are not numerous mattress displays on bed frames like we saw in the ad. The store just had a few things spread around but don't expect much! There is minimal stock displayed in the store. There are things half put together at best and just thrown in there. Your lucky if there were 5 dining tables in the whole place. There are maybe 3 partial bedroom sets. You will not see what you see in their ad. I don't recommend this store at all