Staples

When I go into a stores today February 12, 2021 about 10:15am, I usually look for the bad and not good fortunately this was not the case today I couldn’t find anything bad about this store but I did find this absolutely amazing young lady name was Brandi. I was having a hard time printing and she came over seen I was having a problem and solve my problem and help me. She came out of nowhere and ask if I needed help, it was amazing I’ve never had that or seen type of customer service in a very long time. If she’s not a manager she should be a manager. She is absolutely amazing she is an amazing asset to your store and you need more people like her.

I was told to stand in an isle & wait for a tech. Several minutes went by. They never came to help me. I got bored with waiting & decided to find what I needed. I did ask an employee for help with finding other items. The employee was very informative. The entire time the employee was helping me no tech came over to ask me if I had found what I needed or if I still needed help. I haven't been to Staples in over 10 year's. Kindof a 50/50 experience.

Great customer service! As were sending out our save the dates we found 16/25 were printed way off center. Even though the cards were not printed correctly the first time, Josh from the Lewiston store was able to get the problem resolved right away.

everything you need for the office.ngood hours

Big shout out to Josh at the Lewiston Maine Store for helping me today with a complicated printing job. You were patient and resourceful and your help was greatly appreciated! Well done!