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Baskin-Robbins

2270 S Randall Rd, Carpentersville, IL 60110, USA
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Detailed Information
Openning hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours
  • Sunday Open 24 hours
Reviews
A former Student (12/28/2020)
Me and my boyfriend tried to order door dash from this location and the lady over the phone was extremely rude. It's 2 am so I would get being in a bad mood. But I read some reviews and apparently she just acts like that. We placed our order and after a while we checked to see if a driver accepted it. We noticed it said this location hadn't accepted. So we called to see if if went through correctly, and after 3 times calling she finally answered. She was extremely rude, and wasn't answering any of the questions we had asked. She told us that she wasn't accepting any phone/door dash orders, which I don't understand why if she'd have to make it anyway, and hung up. We tried re-calling to ask why and she didn't answer, after 2 calls she answered just to say she was done with this conversation and hung up on us again. We called again to see if there was someone else we could talk to and she refused to answer. I usually never leave bad reviews because sometimes people are just having a rough day, but after seeing other reviews like mine she seems to always be having rough days. I only ever go to this location, so it was really disappointing and I'm still incredibly shocked how rude someone could be. Especially a worker.
Aleicia Valldejuli (07/20/2020)
i went to this place with a friend at 11:30 pm and the lady was so rude. she wouldn’t answer any of the questions that i had and then she said “i don’t have time for this goodbye.” and then we proceeded to go to a different place. i usually come here a lot and the service is good but she did not have the time of day for customers. awful
Kenzie Taylor (12/28/2020)
This one employee refuses to make my order anytime I try
Nancy Norden (05/18/2019)
Great service, nice and courteous employees. Keep up the great customer service.
Derek Schultz (01/21/2019)
Ice cream was good, staff could have been nicer.
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