Walgreens Photo

NEVER AGAIN!!!!nI went into Walgreens to scan a photo and get several 8x10 photo copies. I used the little kiosk computer and scanner that does not require help from an associate. I got a confirmation screen that my photos would be ready in 30 minutes and that I would receive a phone call when they were ready. I came back about 2 hours later because I never got a phone call. When I arrived they couldn’t find my photos. Then they saw my photos were in a queue with several other orders that had not been completed. Their excuse was the machine was broken and they couldn’t print anything. First of all, why was I able to use the kiosk if the printing machines were broken?! I asked if they could transfer the photos to another Walgreens and they said no. They said if I went to another Walgreens photo I should have the new Walgreens call the Walgreens in Lyons and they would give me a 50% off discount for my trouble. This is exactly what I did. I transferred my photos myself on the computer and went to a different Walgreens. My photos were ready and I had them call the Lyons Walgreen. They said they had no idea what I was talking about and they didn’t offer me a discount for my trouble and they couldn’t help. What a bunch of crud! Now 4 hours after the fact, I got my photos from a separate Walgreens with no discount. I’d say Lyons Walgreens needs to work on communication and customer services skills. Just rude. Also, they should put up a sign when the photo printing machine isn’t working!!!!!!