JCPenney

I had the worst experience and I am never going to buy at JC penny now. I got some order online for curbside pickup. App said it's delayed, I called the store and someone said they are going to come out but had to wait to so long. So I thought I want to cancel but they said I need to come inside the store to get the item returned and the item is in the store. Why would I come inside the store to return the item that is already there, Manager told us that is the rule. Manager even did not apologize, she was just saying it's the rule and did not even address the problem. Also one of the item did not came for a month and when I called the store they have no idea where it is , refund it being processed for that though.

I like their clothes but there was 2 visible people working at 6:00 on a Wednesday night why even bother to open. Stood there for 10 to get checked out.

Tags were wrong on my clothes and prices didn't match the rack they were on. One person checking out everyone and they were very busy..couldn't find anyone to help us either. Our cashier was friendly though I'll give her kudos for that.

Don't have much, but if you find something on sale in the ads paper they more then likely will have the item. Got watch and ipods ear plug.

Wife loves this place go in empty handed come out with alot of bagsud83dude0a