St. Louis Bread Co.

Food always good even when order is wrong...lolnA rarity tho.nMy baguettes that come w/soup? I rarely eat bread but today they were soft and warm. That was a first, and had to have! Very good. All of it. Employees very pleasant as well. Drive up window, and phone in orders.

Always a delicious meal. Healthy eating that everyone can find something they like. Clean. Friendly & always accurate

Good customer service. Food was decent but a little small on the meat portion size for the sandwiches. Otherwise good food.

I called and ordered a $70 order, which was way more difficult that it should have been (my fault, should have ordered online). I left a $14 tip before they made or delivered the food. We added bacon to 2 sandwiches and neither of which received it. Then both of those sandwiches had rotten avocado on them.nThe delivery driver needed to call me for my address after driving 15min to the wrong town entirely. Then required step by step directions to actually get to my house. He was a very nice man and was very apologetic. I could not believe they got the order wrong. When I worked in the service industry someone tips you for your best, this was not their best. This was not ok... this was subpar.

we love Panera we've been going for a long time now, but since corvid, the quality and accuracy of service has gone down badly. we consistantly spend about fourty dollars, twice a week.!! Sadly, every order has been incorrect for at least 4 weeks now.. we have contacted the manager several times, we have talked to different staff members, we have received coupons, and extra cookies, and whatever.!. Honestly, all we really want is for our order to be correct ,silverware to be in the bag, the things that we ordered to be correct according to what the receipt says, all the parts of the order included in the bag. This is horribly aggravating to talk to a manager, and have them be very polite and kind, and then it allowed to continue.. I'm starting to think that this is no longer just a staff issue, but a management issue.. it's great that managers know how to be polite it's great that they offer coupons or vouchers, but what we want, is the meal we ordered, with the quality intact. it's sad to see such a good restaurant with such great potential lose customers because of shoddy/disorganized packaging of orders.