Road Runner Moving & Storage

Road Runner Moving either lost or stole four Samsung TVs, high end bed frame, surround sound equipment, chair, lamp. These are the facts of my experience with them. I incurred a loss of valuables worth of $10,000. This does not include the multiple items that were broken or destroyed during the storage and move. This was the worst consumer experience of my life. I’m still in shock. Decide for yourself if you should use them for your move.

Road Runner Moving Company did all of those things and more. First they showed us all of our items on paper so we can begin to make changes and adjust our list. Since we were flexible they told us the best date and time to do our relocation to save even more money. Then finally the movers were respectful and very hard working. They were also careful with all of our pieces. This could not have been completed without your help.

These guys were hard working, extremely friendly, and very polite. They were no-nonsense and were always communicated to each other - they had an efficient system in place and all we could do was ask what we can do to help. Kudos to Michael and crew, you guys were top notch. Thank you for your excellent service.

I used Road Runner moving as they were the only company that I found that would move my upright piano without charging an arm and a leg. The only real downside to using this company was their call center - it took me forever to finally get scheduled and confirmed, since if the phone rings for too long, the call gets forwarded to a call center in another state. That does me no good.nHowever, once confirmed, the movers were professional and on time, and their estimate for my move was spot on. They were also very fast and efficient. The only down side to the actual move was that they did not wrap the furniture before items were placed on the dolly. The items might have been wrapped once inside the truck, but that just made me nervous.nOverall, a very positive experience.

As a veteran I definitely moved a lot and it’s not uncommon for movers to steal from us . But I was so certain I’d have a different experience. The movers took super long after packing my things and actually left things behind . I went as far as putting neon pink stickers on all that was coming along . I only moved 30 minutes away but it took them over 4 hours to get to . Once there it was a lot of lounging around then that’s when their careless ended up breaking a few things of mine including a computer . After they left around 10 or 11 pm the following day’s consisted of me getting texts from each of the movers hitting on me . They took my number off the invoice that continued for a few months wirh one the rest stopped . After unpacking I noticed a ton of my stuff missing vintage clothing I had collected throughout my life and travels and times as a model . I had all my shoe boxes but five of my shoe boxes were empty . I wrote an email also sent in that letter you send it things weren’t done right or the items missing or broken . No one replied I have written 6 emails called at least a dozen times . The only time I received a call was after two months had pass and I hadn’t made a payment on my storage . I shined light on the fact that they couldn’t respond to my emails but call me for a payment