Midtown Outlet

Place is good some employees are ok too

Purchased a $2,300.00 bedroom suite on July 31. Midtown had to order the footboard since they didn't have it in stock. It is now September 8, and I am still waiting for the footboard to arrive so that the bedroom suite can be delivered. Is it on a slow boat from China? Do not purchase from this store if they do not have the furniture in stock.

Dont go through their loan office they are a joke .cant get no info.they dontknow any thing you are better off taking to the wall

Wonderful nice people very helpfulud83dude03

No follow up, no follow through. Poor customer service.nWent to Midtown Outlet to support a local business. Discovered it was not worth the aggravation.nMidtown happily took our money for a new sofa. Said they had to tell us it could take 2-4 weeks (states the same on the website) for the sofa to come in. Three weeks after ordering, I had to call to check on the status. My frustration was dismissed by the female on the other end. She stated rather abruptly that it wasn't in and would not be on the next truck. Four weeks after ordering, I received a call that the sofa was in, but the earliest delivery date was four days later. No time could be given; however, was told that the delivery driver would call on the morning of the delivery date to give me an estimate. I waited until nearly noon for a call that didn't come. I called only to be abruptly informed that I would be the last delivery of the day. It would not surprise me to discover that they ran out of time and cannot deliver today.nSpent $1400 with Midtown. Apparently, that is not enough money to warrant courteous customer service.nThis is the first and last purchase from this company.