Map
Detailed Information
- Place Types Electronics store
- Address 3951B WSC BYU Store, 1 E Campus Dr, Provo, UT 84604, USA
- Coordinate 40.2484474,-111.6473927
- Website http://cougartechrepair.business.site/
- Rating 4.7
- Compound Code 69X3+92 Provo, UT, USA
Photos
Reviews
Trustworthy and good service.
Nathan. 5 stars.
My laptop stopped working, so I took it to different tech. services just to compare (I kind of knew what was wrong with it, but I wanted to let the experts take it). One place, just to run the diagnose would cost $50 and it would be ready in 3 days or $80 to have it done within 24 hours. Another place charged $100 (just for diagnose). Finally cougar tech had good reviews so I brought it there. $50 for the diagnose and they would do ASAP. I took their word. Nathan called me next day morning and tells me is ready for pick up, no extra charges. They fixed it.
They won’t charge extra for non exiting issues. You can trust their price and diagnose. Good job.
I was having frustrating problems with the screen on my iPhone 11. Certain keys weren’t working and some apps wouldn’t open. I took it to CougarTech Repair, and Derryck was fantastic in helping me get the issues resolved same day. He was resourceful, patient, and consumer-oriented. It was a very positive experience. I’ll go back there for sure if I have future problems. The whole staff seemed great!
The service was fast and friendly. If you're not familiar with BYU Campus, there is free visitor parking across the road from the wilkinson. Had to ask for directions once in there, but was able to find it.
I am so impressed with the customer service. Nathan walked me through was was happening with my laptop and has been incredibly nice. He was very patient in answering all my questions and even texted me updates on where my laptop repairs where at. Very impressed
They tried their best to fix my laptop under warranty, and when they couldn’t they were so helpful!
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