Ashley HomeStore

I am disgusted with how every single employees customer service is... went in with a friend while she was looking for a set for her bedroom. The first employee when asked if there would be a discount for the floor model (no others left) because it was shaky and poorly built simply stated that “well it IS a cheaper floor set so it’s going to be built cheaper” when all of the other models in different colors were no where as unsteady. He then walked so fast away he might as well have ran because there was no sight of him. Another employee came up asking if we were ok (which we explained the other guy ditched us which was disappointing) my friend said she had a few questions regarding what she was looking at. She started explaining to the lady that the floor model was shaky and was about to ask if there’s any way it could be knocked down in price, to which the lady rudely asked “so what was your question” before she could even ask. Once she asked the question, I’ve never heard of such a snarky short tempered no. Like there was no other possible way you could have said it couldn’t happen? I could list more of what happened with the customer service but you get the idea. Save yourself the trip if you wanted to be treated decently. Especially from a sales perspective it’s honestly disturbing how they got away with talking to customers like that. I wasn’t even the one buying anything from them that day, but I can say I likely will never go back or buy anything anyway. Will be telling my friends and family the same as well. Your job is sales, not to be a rude customer avoiding employee.

Had a very good experience and wasn't pressured at all. Just enjoyed taking our time to check out all the furniture. Staff was great! We felt we got a fair deal and they did the delivery and setup. Delivery guys were just as great.

This was the easiest, most pleasant purchase I've ever made at a furniture store. They listened to what we wanted and didn't try to pressure us into a more expensive buy. The gentleman were great to work with, friendly, very professional, and very knowledgeable. Xaz

Tim was very helpful! We loved all that we were able to find at Ashley Furniture today! Plus everything is 50% off right now!!! Definitely check this store out for all your furniture needs!

Sales person