Map
Detailed Information
- Place Types Electronics store
- Address 100 S Oakridge Dr Suite 130, Hudson Oaks, TX 76087, USA
- Coordinate 32.7558425,-97.7118971
- Website https://attvip.com/?utm_source=gmblistpilot
- Rating 4.3
- Compound Code Q74Q+86 Hudson Oaks, TX, USA
Openning hours
- Monday 9:00 AM – 8:00 PM
- Tuesday 9:00 AM – 8:00 PM
- Wednesday 9:00 AM – 8:00 PM
- Thursday 9:00 AM – 8:00 PM
- Friday 9:00 AM – 8:00 PM
- Saturday 9:00 AM – 8:00 PM
- Sunday 11:00 AM – 6:00 PM
Photos
Reviews
I (34) came in with my mom and dad (56 and 60) to help them get new phones and switch from Android to Apple. My dad has fairly advanced Alzheimer’s and I called ahead to see if I could explain this to the salesperson we would be working with in order to allow a little more understanding and patience with indecision. I reached Carlos who agreed to help us when we got there. He took us under his wing and spent the better part of 2 hours helping with the transition and getting my parents a better cable plan that meets their needs as well. He repeated things as many times as was needed to my dad with so much patience I was so grateful. Thank you for this incredible customer service and bit of humanity today Carlos.
Where do I even begin? Matt is by far the best at customer service. I did not go in the store with a simple fix. Matt took the time (and lots of it over 2 days) to help me not only with an issue that I accidentally created myself and get it fixed but he also took a look at my cell phone bill and saved me $100 a month. If you are looking for great customer service, Matt is your guy!!
This was by far the most pleasant and seamless experience that I can remember. I went in to look at my options for a new iPhone since I was working with a 16GB 6S that was out of storage. Matt was able to get me a new phone with 64GB on trade in that cost me NOTHING. Also, he was able to save us some money on our monthly bill. I was in and out under 30 minutes which includes a short wait and transferring data to my new phone. I highly recommend this story and many thanks to Matt for getting me taken care of.
We love this store. Walked in with a bad experience from multiple other stores and the staff went above and beyond for us. Even the manager Brendan got involved to ensure we had a great experience. We will definitely be back to this store.
Carlos at the hudson oaks store did a fantastic job
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