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Ashley HomeStore

8040 Burlington Pike, Florence, KY 41042, USA

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Detailed Information

Place Types Furniture store
Address 8040 Burlington Pike, Florence, KY 41042, USA
Coordinate 39.0051503,-84.6514982
Website https://www.mylocalhomestore.com/?cmpid=ls-&utm_source=Local&ut
Rating Unknown
Compound Code 284X+3C Florence, KY, USA

Openning hours

Monday 10:00 AM – 7:00 PM
Tuesday 10:00 AM – 7:00 PM
Wednesday 10:00 AM – 7:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 7:00 PM
Saturday 10:00 AM – 7:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Jeremy Cooper (12/02/2020)

Salesman saved me about $700 dollars! Was very polite and knowledgeable. Worked very hard to keep me in the budget that we discussed. Would highly recommend seeing Roy if you stop in!!

Billy Ullrich (Beard of Thrones) (11/24/2020)

Great service, allowed me to use multiple deals to save the most. Looking forward to my new power recliner. Thanks Michael.

Puma (09/12/2020)

One of the sales managers Curtis Fairbanks (the same manager that assisted with my sale) just told me I was not allowed to return my mattress. I called customer service and their automated system details exactly how I can return my mattress. We purchased a $200 mattress cover to qualify us for their 90 day warranty and Curtis Fairbanks lied to my face and said there's no return policy for a mattress. We're looking for furniture to fill our finished basement, you just lost a good customer.

Misty Covey Ruark (09/07/2020)

Our 1st time shopping at this store and our salesman, Michael Combs was excellent. He showed us several livingroom suits, took his time, listened to our needs, was polite and professional. Thank you, Michael!! We will definitely be back.

madeline wagner (09/09/2020)

I am very dissatisfied with Ashley and their customer service. We ordered a couch mid July and they said it would be delivered mid August. When not hearing anything or a follow up in August, we called and they said first week of September. They said there would be multiple shipments and we would be getting one of the shipments coming in. After not hearing back last week, I called again today and they said the couches wouldn’t be delivered till the END of October. I hadn’t heard from my sale associate once apologizing for delays. The communication is absolutely so poor. I feel like they lied to us about delivery dates to get our business.nIf I would have known they would be such poor communicators and liars, I would have taken my business elsewhere. We are in a house with no couches and a baby due in less than 3 weeks. I threatened to cancel and instead of apologizing or offering discount or other options, they said “let us know if you want to cancel”. I am highly upset with our whole experience and the sales associate who guided us wrongly. We chose them over value city because they told us delivery would be quicker (which was a lie).

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