Woof Gang Bakery & Grooming Waco

Groomer is wonderful to my special needs dogs. Store staff is very polite with great customer service.

HORRIBLE EXPERIENCE! I have taken my dogs to another woof gang for years. I have never had any issues. This time was different at this location. I dropped my dog off and asked to speak to the groomer to tell them what I needed done. The groomer was not there so I spoke with the manager. I specifically told her I wanted a teddy bear cut on my dog and to make sure nails were trimmed and ears cleaned, etc. I picked him up and he had received a generic poodle cut and I was charged over $100 for my 40 pound dog! I asked for an itemized receipt and all it said was spa day with Ellie. They also took twice the time as the other woof gang I used to take my dogs to before I moved here. I don't understand why. I called back up there and they told me I was charged for a standard poodle cut despite the fact I did not ask for that, nor is my dog a standard poodle. The lady who answered the phone said she couldn't do anything and to call back tomorrow, the owner should be in anytime between 9 and 11. I spoke directly to the owner when I dropped him off! It is VERY clear she did not listen to what I said or the groomer did not listen to her. I hope and expect them to make this right and charge me for the service I asked for. Not the service they'd eciddd to perform. I did not ask for a standard poodle cut, therefore I will not be charged for one. Once I am able to speak with the owner, I will update this review. I hope they make this right. Never have I EVER dealt with this. I'm so upset.

We took our Pumpkin here and they had her shining like a new puppy! Her groomer did a fantastic job getting all of the shedding hair out of her coat. Her nails looked great! Thank you Woof Gang!

Great place to take your pet for treats and grooming. I've recently taken my long-haired dachshund for specific grooming and woof gang delivered! I'm highly recommend them.

Googled them to book my dog's second grooming. They did terrific with him his first visit! Love their treats too.