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Detailed Information
Openning hours
  • Monday 6:00 AM – 10:00 PM
  • Tuesday 6:00 AM – 10:00 PM
  • Wednesday 6:00 AM – 10:00 PM
  • Thursday 6:00 AM – 10:00 PM
  • Friday 6:00 AM – 10:00 PM
  • Saturday 6:00 AM – 10:00 PM
  • Sunday 8:00 AM – 8:00 PM
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Lowe
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Lowe
Reviews
debyiced02 (09/17/2020)
Didn't find the right size of storm door.
Phillip Hess (01/20/2021)
They don’t answer the phone. Now I have to drive to the store in order to get a simple question answered. Very poor servicenn11/13/20 - Went to the Sherman store to look at their options for sawhorses. I am handicapped and need a lightweight model that is tall enough so that I don’t have to lean over much. Stopped an employee as I entered the store and asked for directions. 4 employees later, and after 15 minutes of walking all over the store, we found them. It just so happened that the store manager was in the same aisle working. He explained that they had been moved recently. When I asked him how soon after a product is moved does it show up in the new location on the APP. He said, “72 hours.” THAT’S THREE DAYS!! I can order from home and receive most products on Amazon AT MY HOUSE in 2 days. By the way, 2 of the 3 items I was looking to see this visit, had wrong locations on the APP. Lowe’s has a long way to go in order to provide an adequate in-store shopping experience.nn1/19/21 - Found a product on Google showing stock at Lowe’s in Sherman for the best price. Having learned from earlier experiences, I called to confirm that they had inventory before I drove over there. They didn’t. There inventory system is still terrible and cannot be trusted.
Arod Rod (03/28/2021)
Rodrigo Huerta was helpful and courteous while multi-tasking with several customers. He was intelligent on the knowledge of all products and helped us with windows and floors. We enjoyed his customer service so much I will shop at Lowe’s for future purchases. He even gave my puppy a treat! Kudos to Lowe’s for hiring this young man!
Bennett Dryden (11/24/2020)
My friends at Lowe's 127nnWhere has the friendly attitude that was promoted before gone to? Every time I have been in there in the last year at least one or more aisles has pallets sitting there in the way. and people refuse to stop stocking to help with an actual customer. Sadly this is still the norm when I walk in there today.nnI wish Gregg was still RM, however, who ever replaced him is also lacking in concern or they wouldn't have let this store sink to the level it has gotten. Currently Home Depot over in town center has better service, better selection of lumber, better overall attitude.
Linus Finnigan (04/10/2021)
The delivery team was excellent, however the delivery was missing a key item. The delivery team said I had to call my local Lowe's the Lowe's staff then connected me to your third party delivery service who said all of my items will be delivered on 04/13 which I responded actually I just got every item delivered aside from my shower door. I decide to go to the Lowe's store and the team member once again directs me to the third party vendor who basically repeats the same as the first. I then ask to speak to a manager inside Lowe's. The manager after about 15 minutes states the item was missed actually the shower door was about 10 ft from where we were standing. The manager promises the shower door will be delivered the following morning on 04/09. As you can imagine based on previous follies I still have no shower door. Yes, mistakes happen but communication is a thing. I can't even believe this experience. This is not the worst Lowe’s experience it’s the worst experience. How do you not talk to your customers? So still no shower door, the website order information is a complete JOKE! This is theft I paid for this item (not a pending charge, fully processed). I go to Lowe’s because I am a veteran and they give a discount, but honestly this is NOT worth it not even close.
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