Map
Detailed Information
- Place Types Furniture store
- Address 5601 TX-121, The Colony, TX 75056, USA
- Coordinate 33.0760073,-96.8690091
- Website http://stores.mattressfirm.com/tx/thecolony/mattress-stores-the
- Rating 4.8
- Compound Code 34GJ+C9 The Colony, TX, USA
Openning hours
- Monday 10:00 AM – 8:00 PM
- Tuesday 10:00 AM – 8:00 PM
- Wednesday 10:00 AM – 8:00 PM
- Thursday 10:00 AM – 8:00 PM
- Friday 10:00 AM – 8:00 PM
- Saturday 10:00 AM – 8:00 PM
- Sunday 12:00 – 6:00 PM
Photos
Reviews
My wife and I were there to look but not having done much research. David met us in the front and we hit it off.nnHe explained the deals they had that day then answered the barrage of questions I had. He was thorough and his answers were detailed. Even when he repeated some of his answers for clarity.nnHe was friendly and we were in there for almost 2 hours. At the end, we bought 2 Purple mattresses because after all our questions were carefully answered, we were well informed to make that decision.nnThe site is clean, tidy and organized. But the most important thing to me was the customer service which enhanced our experience.nnI asked about the delivery costs, the setup cost, the time of delivery, who delivers it, how they will reach me, the interest rate, the finance company, whether they pull my credit if I finance and David patiently answered each question along with further explanation as needed.nnThis was a great experience ud83dudc4dud83dudc4d
I called for information and Ryan was extremely helpful. When I went to the store 3 days later, he had all my information on file so my purchase was extremely quick. I asked a question that he wasn’t certain of and went to Kathy who he said was ‘more experienced’. She was happy to help and very knowledgeable. I will definitely recommend this location and especially Ryan and Kathy!!
Kathy was knowledgeable and friendly. We had a good experience trying out different mattresses without any pressure to buy. We left with a nice mattress at a good price.
I decided to give a review for this store and it already has 4.8 stars. That does not surprise me. The customer service was excellent. They worked with my wife and I to make sure that we had the mattress that was right for us. They took their time and they also showed concern and interest. Not to mention that there was another guy in the store at the same time as we were, trying to figure out a good mattress for him and I noticed that they were taking care of him as well. I highly recommend this store to anyone who is searching for a mattress and really doesn’t know exactly what you are looking for. I wish I could give 10 stars because it was well deserved.
My experience has been THE BEST EXPERIENCE!!! Working with David, from day one until after the sells process has been amazing because he values your satisfaction before the sell and after. I love that David, gently cares to make sure all needs are met, because I was really stressed out with looking. He made me feel comfortable with the entire purchase and process selecting the best mattresses.The sales people are all very friendly and knowledgeable and even with me being undecided and visiting a few times after shopping around I always kept going back to The Colony location because of David and the overall experience. They will value your needs and take care of you, honestly! Best experience I promise. THANK YOU!!!!
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