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Rent-A-Center

2380 E Park Blvd #310, Plano, TX 75074, USA

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Detailed Information

Place Types Furniture store
Address 2380 E Park Blvd #310, Plano, TX 75074, USA
Coordinate 33.0296163,-96.6831302
Website https://locations.rentacenter.com/texas/plano/2380-east-park-bl
Rating 2.7
Compound Code 28H8+RP Plano, TX, USA

Openning hours

Monday 10:00 AM – 7:00 PM
Tuesday 10:00 AM – 7:00 PM
Wednesday 10:00 AM – 7:00 PM
Thursday 10:00 AM – 7:00 PM
Friday 10:00 AM – 7:00 PM
Saturday 9:00 AM – 6:00 PM
Sunday Closed

Reviews

Mackenzie Bass (03/11/2021)

I’ve been with this company for about a month . It all started off bad and I looked passed it because I need furniture in my apartment . I had inquired with another store and the transferred me to Plano , the first thing we heard back was that we Couldn’t order from Rent-A-Center because we were trying to steal furniture only because we Changed our address which we moved apartments so we had to.. he said we couldn’t order from any stores at all . Which was also a lie they then finally got me in to do paperwork and everything went through.. I’ve been with them for a month and every week when it’s time for a payment they say my card declines so I call in to pay my bill and this is every week when they could simply put the new card on file .. someone told me I could pay online but didn’t tell me how . at first I was thinking that maybe I did something wrong but now I think it’s just that company being lazy and not putting in the correct information .. The manager is horrible who sits here and tell someone that their card doesn’t have money on it when they’ve pay the bill multiple times.. I can’t with this company anymore . I definitely wouldn’t order from this store !

Tami Garcia (11/27/2020)

Let me start by saying the only reason you got to one for me is because zero is not an option. We have been with you guys for many years and purchased many things from you guys but your management change is horrible. It started off three months ago when one of your delivery drivers decided to run over our mailbox, hop out, check on it and then drive off without notifying us. Thank goodness we had cameras so we were able to see what happened and who damaged our property and when we gave you a call It’s still take 2 to 3 weeks before anyone come out to our house to inspect the mailbox or look at the video. We even called and made a report and was told that a regional manager would be back to us within 48 to 72 hours and that phone call still hasn’t been made. Now here we are three months later and still no solution from your end and to top it all off you drafted our account without our permission And when I called to complain about it all your accounts manager could say was I’m sorry and I’ll make sure to make the card and active so this doesn’t happen again. Maybe you guys should start holding your employees accountable and stop covering up inappropriate and criminal behavior.

Lesley Johnson (03/07/2021)

Ordered a bed from there that was full of bed bugs. The frame didn't fit the mattress. They are very gross and sloppy facility. Please steer clear as much as possible. They're insurance company was extremely rude and didnt want to fully resolve the issue.

Heather J (05/12/2020)

Joe was extremely helpful! He answered all my questions and went out of his way to help me find the perfect recliner. The day of delivery i had a family emergency and i called the store to let them know. Joe called his delivery guy and told him to come to my house as soon as possible. Not even 30 minutes passed and they showed up! He was amazing and so was the delivery guy! Thank you!

Start Fresh (03/30/2021)

Someone at this store is stealing credit card information my card was charged for $300 and I called the store and asked about it hung up I’m my face and refused to answer the phone again!!!

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