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Lowe's Home Improvement

8550 TX-121, McKinney, TX 75070, USA

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Detailed Information

Place Types Furniture store
Address 8550 TX-121, McKinney, TX 75070, USA
Coordinate 33.129596,-96.7256297
Website https://www.lowes.com/store/TX-Mckinney/2878?cm_mmc=lod-_-c-_-l
Rating 4.2
Compound Code 47HF+RP McKinney, TX, USA

Openning hours

Monday 6:00 AM – 10:00 PM
Tuesday 6:00 AM – 10:00 PM
Wednesday 6:00 AM – 10:00 PM
Thursday 6:00 AM – 10:00 PM
Friday 6:00 AM – 10:00 PM
Saturday 6:00 AM – 10:00 PM
Sunday 8:00 AM – 8:00 PM

Photos

Reviews

Kelly Smith (04/10/2021)

Customer service is certainly not their strong suite. They seem to intentionally try to avoid you. You almost have to track someone down and tackle them to get help. I’ve spend 15 minutes walking the aisles trying to find an employee, and if I’m lucky enough to find one, quite often they don’t know much more about what’s in the store than I do. Home Depot has more people to help, but it hasn’t won any service awards either. These are basically self serve stores. As for hardware, Ace is awesome. For plants, nursery, Calloway’s.

Gisela Garcia (10/23/2020)

This store is my local Lowe's store. We shop often here. While we have witnessed this before, yesterday I was directly affected. We have witness the inside garden manager, Sam treat the employees of the same store really harshly and rudely. Yesterday, while I was shopping in the middle of an aisle, she was at one end and another employee at the opposite end of the aisle. She screamed STOP so loudly that it started me. When I turned around to see why, she continued yelling, NOT YOU, HER. I thought I was in the middle of a crime by the sound and tone of her voice. It's hard with everything going around everywhere in our society to see a manager behave this way inside a store and speak to her staff this way.

Devon Wilder (04/10/2021)

They’re so unhelpful. Went to the garden section and no one there knows anything. And they don’t even try to find you an answer. They try to avoid you as much as possible. I also called for help on an order I placed (That wasn’t ready). The person who answered had an attitude and wasn’t willing to help then hung up. I’ll try to avoid as much as possible.

Snjezana Vila (01/12/2021)

Ordered a range/stove online. Didn't happen like it was supposed to. After dealing with different people online - I called the store(in Mckinney on Hwy121) I had the pleasure to talk to Trent, who got his manager Chris involved, as well. Both gentlemen went above and beyond to get everything resolved and I had the range 2 days later in my kitchen. It was a wonderful experience and I'm so thankful for their help. They ROCK!!

Godwin Nwokeji (09/13/2020)

My experience with this location has been amazing. Everyone is extremely helpful, knowledgeable and friendly! Especially Craig who has helped me on numerous occasions, recently he also took what could’ve been a terrible experience and made one of the best shopping experiences I have ever had. Not only did he explain all of my options in a very friendly manner he even went above and beyond his normal duties to help resolve the situation! I love coming to this store and will be sure to come here for all of my hardware needs!

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