The Band Connection!

Pricey but items available. Choked up office space.

We rented an instrument this year and the service was great! We would definitely use this business again in the future. Great service, fast response and friendly. Thank you for allowing us to use your instrument this year.

I guess I was expecting more, but I am very disappointed. Start off with The hours are horrible, not convenient what so ever!nnThe physical location of the band connection is hard to find. The office itself is very small, you can barely fit 4-5 people inside. It is cluttered inside with paperwork, no physical instruments or materials on display, at all. When you first walk in you think to yourself, am I at the right place?nnThe cleaning kit (which is cheaper on amazon and get more oil) the music book, and a collapsible stand it was almost $55. When I signed up I was told they would deliver it to his school, thought sweet! Also he would come out for cleaning and maintenance for an additional $5, I thought okay this is cool let’s do it.nnWell a few weeks went by and Mr. Walker called letting me know his instrument is ready for pick up and This is 4 days before the first day of school....uhm what, excuse me? Very inconvenient for me to go up north to pick this up, especially with his 3 hour work shift! I literally had to leave work early to go pick up his instrument. THEN when I get there, I had to wait 35 minutes before getting his instrument.nnI guess I assumed we’d be getting a new instrument and a new case. But NOPE, scratches on both the case and instrument, and dents on the instrument!!! DENTS! The inside looks filthy, the slide has rust on it! Are you kidding me?!?!? This is what I’m paying for??? $1300+ instrument!!nnHIGHLY unsatisfied!!

Mr. Walker is a very friendly guy but after renting my trombone with the f attachment for 3 years(36 payments) he calls and says I still owe him $500 to keep the trombone. I am very confused and will take down this bad interview if Mr. Walker changes this and I can keep the trombone without the extra payment because on the website, it says $25 a month and 36 payments to own and not 36 payments to own and an extra $500. I have been a good customer of Mr. Walker and have been renting two trombone with f attachments and am very disappointed in this.

Easy to rent an instrument from. Friendly staff. Office hours are limited 3-6 pm and office is inside gates of storage unit.