Map
Detailed Information
- Place Types Electronics store
- Address 805 Texas Ave S, College Station, TX 77840, USA
- Coordinate 30.62592,-96.3297228
- Website https://stores.bestbuy.com/tx/college-station/805-texas-ave-s-3
- Rating 4.2
- Compound Code JMGC+94 College Station, TX, US
Openning hours
- Monday 10:00 AM – 7:00 PM
- Tuesday 10:00 AM – 7:00 PM
- Wednesday 10:00 AM – 7:00 PM
- Thursday 10:00 AM – 7:00 PM
- Friday 10:00 AM – 7:00 PM
- Saturday 10:00 AM – 7:00 PM
- Sunday 10:00 AM – 7:00 PM
Photos
Reviews
Went to replace my daughter's phone. 5 min before closing. We were the worst possible customers, forgetting pin, email password, entering wrong email address. 35 min after closing, we are finally able to get it all set up. Jesse, who took care of us the whole time, was the epitome of patience and grace. Nothing flustered him. Best Buy, take care of that guy, cause he sure takes care of you and your customers.
I took my son to Best buy to have his iPhone repaired. I've been trying to call to check the status of the repair. I typed in every phone number I could that would be associated with the repair so I can check on the status. None of the numbers were associated with the repair so I tried to get a hold of a person and the retarded automated system wouldn't put me through to a person. This is very aggravating because if the automated system ain't telling me what I need to know then someone needs to be on the other end to pick up the freaking phone.
Little slow help.nBut very efficient.
Excellent staff. You feel welcome from the moment you walk through the doors. Whether it is their fast item delivery via curbside or their attentive and well-prepared personnel, one cannot help but to feel at ease when going to this establishment.
Customer service needs to be improved and staff needs to be more informed about the coverage of a geek squad protection plan. I brought in a broken tv, which had a geek squad protection plan, and was told they couldn’t fix it or replace it. I was also told that the “protection plan” didn’t cover physical damage. I’m a bit confused as to why I was told to buy this protection plan if it has the same coverage as a factory warranty.
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