Ethan Allen

Ordered table and chairs in October 2020 with a promise date of 12/20. Every month we were told it will be here at the end of the month. The table arrived in March without the chairs. Here we are in April with not chairs and no date. And if you finance you will start paying regardless if you have received the furniture or not. At the premium they charge I expected a lot more.

After moving into a new modern style home, I knew I’d need help decorating and furnishing. After shopping around, we could tell No other stores compared to Ethan Allen style and quality. Marnie came out to our house, took measurements, and created a beautiful design for our home. The EA experience has been incredible, from first impression walking in (not being followed around and harassed) all the way to Marnie coming out for delivery. We can’t wait to continue decorating and working with EA and Marnie in the future :)

My wife and I went in to look for dining room set in September. Found one we liked but were told we had to make a decision that day because the 25% off sale was ending the next day. Very High PRESSURE TACTICS!! We place the down payment to purchase the set we liked only to find out the 25 % off sale is still going on today (7 months later). In addition, we were told I we would have the furniture by Thanksgiving. After absolutely no updates from our salesperson, we finally emailed in early December only to be told that the delivery would be delayed. We finally received our furniture on March 4th, 2021; 7 months after placing order!! Worst furniture experience ever, worst communication ever!! Never stepping foot inside an Ethan Allen store again. Much better furniture at much better prices at several other furniture stores!!

I searched for months trying to find the perfect furnishings for my new home. I found the perfect chairs at Ethan Allen in San Antoino. Waiting for 3 months to have them built was not an issue, but when I received my chairs there were some cosmetic issues. I contacted Ethan Allen after unpacking them with my concerns. They were very dismissive of my concerns and tried to blame it on my transport.

My designer Rachel is the best in the business! She has designed several rooms in my home and each one is more beautiful than the last. Rachel is truly a gifted designer and I can’t wait for the next project with her! 6/5 stars every time.