Map
Detailed Information
- Place Types Moving company
- Address 547 W Columbia Ln, Provo, UT 84604, USA
- Coordinate 40.2505264,-111.6686013
- Website https://www.uhaul.com/Locations/Trailer-Hitches-near-Provo-UT-8
- Rating Unknown
- Compound Code 782J+6H Provo, UT, USA
Photos
Reviews
Very bad experience. First when I called to make a reservation to get a tow hitch put on my vehicle they said my car will be able to my trailer. So I go in today and the guy told me my car which is a 6 cyl Santa Fe limited ultimate tow rate 5600 can not pull my trailer ( 2019 Winnebago Minnie drop Md 170s ) Which has a gross vehicle weight of 4000 lbs I talk to my dealer and they said my car can pull my trailer and I also talk to another RV dealer that also sell hitches and also said my car can pull my trailer
Very poor customer service. They leave you on hold forever then offer no help. Only referring you to their web site which is useless.
So I booked a 26’ truck from theses guys and my apt was for 1 pm pickup little did I know that 15 after 1 pm they canceled my booking without any call or email and by the time I got there to get my booking they had told me all there trucks were already booked out to others when I asked why they didn’t call before canceling it they told me they where short staffed far warning to others who need a Uhaul from these A-HOLES call if you going to be late!!!!
Horrible Horrible Horrible. They do not want to work. May be not all but I know there is at least one person do not want to. Very bad customer service.
There is bad customer service, horrible customer services, then there is this place. scheduled wiring with their supposed pro (or ex con, it was hard to tell). When I got their he tried to force me to purchase their brake controller (I had my own). He claimed that it wasn't mean't to be removed. I explained that the part was designed to be removed (says so on the part). Not only did he refuse the install, he wouldn't even sell me the part.
Then he called ahead to other uhaul locations, lying saying that I was trying to do an install in a van with a gas leak ..
Never had an experience like this in my entire life.
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