Royal Furniture - Whitehaven

Ms. Diane is a great salesperson. She is really patient with her clients. The 1st time, my husband picked up the furniture. This time we got a sectional delivered. Delivery date was 3/27. I didn't get it because the driver called and said he had half of my sectional. Today 3/29 they come with the furniture and there are no legs ud83eudd26ud83cudffe‍♀ufe0f. I took half day off work to get this now I missed a whole day cause someone else will bring the legs. Plus, whoever put the sticker label on the couch, put it in the wrong spot and there is a huge spot with adhesive on it. I'm over it!ud83dude21ud83dude21

They really don’t deserve 1 star.nI opened an account with them over 7 years ago, paid on the account once before it went into default because I lost my job. Well, Royal Furniture Company has been reporting false information to the credit bureaus to keep themselves relevant. They’re falsifying my payment history and the amount owed on the account because it was due to drop off February of this year (2021). Now my credit score dropped 25 points.nRoyal Furniture Company are a bunch of liars. It’s okay tho, I will dispute until I can’t dispute anymore✌ud83cudffe.

I must admit that it was my first visit and was impressed with the variety of furniture available but if the kindness shown to me by several floor representatives and especially by the manager himself it means that I will immediately recommend to friends & family checking out Royal Furniture for yourself!

Great experience. Great customer service.

The quality and price was very good on the adjustable beds I purchased but the delivery changes are outrageous.