The Great American Home Store

The sales associate was amazing. We came in with what we wanted but after getting the chance to roam the store at our own pace found something that worked even better then the one we found online.nnThe associate checked us out and the warehouse muscle had the item pulled before we drove around to the pick up area.nnGreat experience

I bought my furniture in December, and just love it. The salesman, Bryan Porter, spent time with me to pick out each piece of furniture. It went smoothly and efficiently because of his patience and expertise. Thank you Bryan Porter for making my shopping experience a good one. I will be back, and I will ask for you.nnConnie Rothmeyer

We stopped here last month looking for a new bedroom suite. Larry Borodkin helped us and was very courteous. He didn't try to force anything on us and there was no pressure. We looked around the store and finally decided to check out some other stores. We ended up coming back here to purchase our new bedroom set. We were told it would take at least a month for our new furniture to arrive. We ended up getting the furniture delivered within 2 weeks which was a pleasant surprise. Overall, the customer service was great. The furniture selection is much better compared to to other stores that we visited in the area. We purchased a bed, end table, and dresser and we are happy with our decision.

My mother and I placed an order in November. I was told the order would be delivered after thanksgiving. I was then told December, January, and then February. Each month I’ve been waiting, not once has a single employee called us when the dates were pushed back. I’ve had to call every single time to figure out what’s going on. It’s now March, and still no call. The salesman that placed our order, hasn’t even cared to update us throughout this entire process. We’ve been nothing but patient and kind customers. We’ve spent a good amount of money here and definitely won’t return after this.nThis is absolutely ridiculous.

Went today just to look. Sam sent us in the right direction and was available when we were ready to purchase. Absolutely NO pressure from him at all. Very professional and personable. Top notch salesman.