U-Haul Moving & Storage of Florence

I had a wonderful experience at this U-haul place. Respect the staff and they will take care of you. Personalized service that I didn't expect from a national brand store. Thank you!

Went in to location to reserve A 17 ft truck.. a week ahead of time ...week later... they said they had no reservation or truck for us!! We had to drive to another location .. no 17 ft.. had to settle for 15... needless to say some things didn’t get on the truck... bad customer service.. should have offered next bigger truck... but I guess “sorry” will have to do...

Rented a uhaul trailer in Ft. Myers and stopped overnight in Florence because the tire was almost flat. We drove it over to Florence Uhaul in the morning. Even though uhaul policy is to call roadside assistance and wait for them, they replaced it right there with a new tire. In 20 min we were on our way. Thank you.

Amazing experience! I was helping my brother move from Florence to North Charleston, we went to U-Haul on Irby to get a truck. We were helped by Bret with the renting, he gave us an amazing deal and even threw in a utility dolly and a furniture dolly for nothing. I also got back after hours but I had Bret's number and let him know the situation. Keep in contact with your U-Haul guys, they really appreciate it. Thanks again, guys!

Florence Location - ud83dudc4eud83dudc4eThe service was poor unprofessional. To say the most I do not recommend this location on Irby Street in Florence to anybody. The general manager does poor documentation nd does not conduct business properly which causes me to pay more money than expected. My signature is not on anything stating that I agreed on where the gas at or how many miles I could go. Then I contacted corporate bout the issue and they saying the same thing. Please choose another branch or location in Florence or else you might become a victim of being jipp'd outta yo money.