Badcock Home Furniture &more

Terrible experience for a first time account holder!! Taylor assisted me she was wonderful sweet/pleasant attitude. I doubled checked my paperwork ever went back in so she could correct a couple of things. My paperwork had that my furniture was to be delivered 3/13. The day of I woke up at 7:00 and waited all day for my items to come. I even called around 9:30 to move the delivery a little faster I had a prior engagement at 12:00. The lady that answered the phone assured me that my furniture would be the first to be delivered. 10:00, 11:00 came went to my appointment came back still no furniture. Called the store again by the time it closed one the associate assured me, that if my furniture was suppose to be delivered that day, I would have it by the end of the day that was at 3:30. 4:00, 5:00, now 6:00 comes their now closed I had to call corporate. She looked up my case and said that my furniture was still out on delivery but NO DELIVERY! She finally told me that she wouldn’t be able to do anything about it until Monday well I beat her to it. I called the store around 9:30 asked about the delay in my furniture one of the associates asked the other “why did your eyes get so big”? What it was she probably was the one who messed up my delivery or probably had to do something with the paperwork. So the associate on the phone looked up my account and mysteriously my delivery date was scheduled for this Saturday (3/19); sounds like someone was trying to cover their tracks to me! And they also lied and said they called my phone and I didn’t answer. Y’all I gave them my cell phone number NEVER GOTTEN NOT ONE CALL! Which really made me mad because I hate a liar especially when it comes to my money. I took off today because I work during the week just so I could resolve the issue. She then told me they don’t deliver furniture on Mondays after they messed up my delivery! I said well “I’ll be out of town on Saturday and I have to work all this week.” “A total inconvenience I’m missing out on money!” So she scheduled the delivery for the end of the day Tuesday. At the end of the day my experience was totally unprofessional (except for my checkout with Taylor). If the owner doesn’t hire more professional, responsible, and seasoned associates behind the desk, I don’t see that company continuing to thrive.

Qunisha (I believe that was her name) was very patience and polite. Even when it was close to time for the store to close she remained patience and not showing she was ready to go. I appreciated her help and will go straight to her for any question or purchase interest.

I've been working with this company for many many years. No literally working with bit dealing buying from them. They have always been fair to me and my husband. If they make a mistake then they will fix the situation. Good company.

The process was unbelievably easy. Zero hassle. The ladies were very sweet and I was done within minutes.

I called about employment and was labeled by a recognizable White Female Niecey!nI promptly called the next day the supposedly new location of the franchise in Asheville; NC!nThe phone was answered by a Black Female; and I quote; fed up with abuse asked; “Do you hire bulk whole Jimmy Dean Sausage!?”nI then proceeded to mention my abused and ferrying experience explaining specifically the condition of grandmother Carl Jr Edwards I slept in which was broken down into a V for pain and discomfort and expressed that my opinion was the Socio Economic Classism is Racism in the Same Package”