Great American Cookies

Very good cookies. More than that. The ppl that work here are super nice

Came here at 8:45 PM 11/14 to simply buy a couple of cookies and be on our way back to our hotel. As soon as we come in the employee told us that they were closed and that he just got done counting all the cash. Keep in mind the doors were open, the open sign was on, the lights were on, and this location is supposed to close at 9 PM. He didn't want to be bothered doing his job. I pulled my phone out to double check the time and sure enough it was 8:45. I told the employee what time it was because apparently he didn't know, I said poor service, and we left disappointed. (1 Star)nnEdit: 11/16nnAfter reaching out to corporate's Twitter and writing my original 1 star review, I was contacted by the owner of this franchised location within 48 hours. The owner wrote a custom email (not generic like a lot of places do) that was professional, courteous, and took responsibility for his employee's poor service. After reading the owner's email about how he wanted to make it right, we decided to visit a second time. The two employees that were there were friendly and it was a completely different experience. We left happy, the owner kept his word and made it right. We ended up getting a great deal as we bought 5 cookies and got 2 for free. The total was about $9.50 after tax, a great deal for 7 delicious cookies! We left happy and if we are ever in the area again we will be back to this location. (4 Stars)

I use Ubereats to order cookies from here all the time. This is the best Great American Cookies I’ve came across in the city!!! The cookies are ALWAYS fresh each and everytime. I love this location.

This is a good spot for cookies and cake. I went in here to get a quick bite of whatever I could and I got 2 cookies and a cake pie. I liked the oatmeal cookie better then the original chocolate. The cookies were decent, nothing extraordinary. The cake was decent as well. Would not go again, but that's only because I'm not a cookie kinda guy

Kacee was a great server!! She took my order correct, my cookie was fresh!!! I love the experience and will definitely be back! Thank you! She’s a great asset to the company!!