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Richard Hanes-Stetter (11/27/2020)
I had a phone soap the stopped working. I contacted the company to get it fixed. Phonesoap sent me a prepaid postage to return the unit. I did and the company sent me a new unit. Its great to deal with a company the provides great service to it consumers.
Amy Lin (11/12/2020)
DON'T BUY IT!!!! HomeSoap is a complete waste of $200. I got shipped a defective unit, and their customer service is completely incompetent and have ignored all of my emails to return or exchange my device. 1 year later I still have the same old defective HomeSoap sitting in my basement collecting dust. Complete waste of time trying to contact them. Would not recommend as a Christmas gift. They completely screwed me over.
Greta O'Brien (07/10/2020)
I have had a phone soap since they started the business. When they got a bigger and better model I said I wanted a new one and yes it didn’t arrive when expected and yes the company sent me an email explaining the situation and I got another email today sending me a tracking number and it’s on the way. Yes I would recommend this product.
Cell Phone (04/15/2020)
PhoneSoap 3 Orchid Color is BEAUTIFUL 🤩 and I love how it works. Fits my Samsung A70, a larger phone, with room to spare. When you close the lid it starts the UV light and a 10 min. timer engages. Ten minutes later the cut-out lightening bolt light on top of the unit shuts off. (It lets the actual UV light inside shine through.) There is no on/off switch as once you remove your phone (or credit card, money, glasses, or your precious N95 mask you wore for only 1/2 hr.; folding 3-4 times different ways and sanitizing 30-40 min.) and close the lid again, the UV light will come on for 10 min. You can charge your phone using the charging cord hole. There are slots in the bottom of the unit which allow for your phone's notifications to be heard. Great price for peace of mind. Customer service on both phone and chat are great. My pre-order processed on time and actual shipment time was fast.
beau smith (07/07/2020)
placed order from their website and had a ship date june 30. it is now july 7th and no word on when it will ship. i sent a email and got one response back but they failed to answer my question. seems like the reviews are controlled on the website and no place to leave one. still waiting for a response. i dont recommend doing bussines with a company who sell's pre orders knowing there ship dates are a month off but continue to sell not caring bout customers who are lied to
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