Massage Envy

After being a member since 2019 Massage Envy Toco Hills gave me the hardest time during the pandemic. After losing my job I wanted to cancel my membership, but it wasn’t allowed unless I paid for a month of services I did not want and never used. They continued to charge me for the membership for months. During that time I couldn’t use the membership because my account was delinquent. Once I paid for the months of services I was never able to use, I canceled the membership. The cancellation contract says after cancelling you have 60 days to use accrued services. I was told that I was unable to use to the services I accrued because “the manager and I must have had some type of disagreement.” I never talked to the manager. So after being forced to pay for 3 months of services I never used , I still can’t use them. I honesty feel ripped off.

Fab.u.lous!! Just what I needed! No wait and a great massage!!

I made an appointment online, submitted my credit card information and everything, and when I showed up for my appointment, they said I didn’t have one. I politely rescheduled while at the location with the lady at the front desk for the next morning, giving her my credit card again. Then, when I went in the next morning, they told me again that I didn’t have an appointment!!!

Megan has the hands of god! Lol Probably the softest hands ever. The staff was super nice and accommodating. Super clean! I did order too gift cards off line and only one was sent to my email account but we figured it out. Other than that this place was amazing.

I truly enjoyed my visit on Monday, January 6th! That was my birthday and my first massage! I left Massage Envy feeling relaxed! I highly recommend going here!