Map
Detailed Information
- Place Types Furniture store
- Address 327 E 2nd St, Jackson, GA 30233, USA
- Coordinate 33.2956391,-83.964256
- Website https://www.badcock.com/jackson-ga?utm_source=Listings&utm_medi
- Rating 4.6
- Compound Code 72WP+77 Jackson, GA, USA
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 4:00 PM
- Sunday Closed
Photos
Reviews
I purchased a new Maytag Bravos washer and dryer the end of February by August the dryer had quit heating. Maytag sent a repair technician out 4 times with 3 different parts and it still didn't work. Maytag said they would send the technician back out in 3 weeks (this was October 1st). I called Badcock just to see if there was anyway they could help and the manager Holly quickly resolved my issue by allowing me to exchange and as a result I upgraded the dryer. I was frustrated and stressed out with the situation and her kindness and empathy for my situation was just what I needed. I initially went to Badcock because it's was the closest to home, I'll return because I trust that I'm in good hands and know that they look out for their customers, even when it isn't their fault.
My experience was amazing! I forgot to write her name down for the review ! She was very professional , informative and had amazing customer service! I was greeted with a smile ! She helped me find exactly what I needed & was 100% honest with me when it came down to the products. I will definitely be back again to get more ! Also , Mrs. Angel at the desk gave amazing customer service as well !
Angel is awesome!! I used to deal with her at the McDonough store and shes always been the best! She does everything in her power to make sure you are taken care of. And since I needed a new mattress even though she switched stores all the way to Jackson Ga. I didn't hesitate to drive all the way there from my house in Stockbridge just so I could deal with her again. In my eyes she definitely deserves a promotion and a raise. THANKS ANGEL!!!
I want to start by saying Angel was my sales person and she has gone above and beyond to fix my issue however it has not been fixed and I still have a $350 bed that does not hold any weight. It has been slept on 1 time by a 3 yr old small girl. I was told because it was purchased on the clearance rack it can not be returned and they won’t do anything to it to try to support the bed so it will hold more than the mattress. When any weight is placed on the bed the board along the front breaks. When we bought it, it was broken (we didn’t know) they replaced it my niece slept on it and now same place it’s broken. They did replace the board again with the same board that was originally broken so this beautiful bed can sit in my home and take up space. I also purchased another item a king size bed frame and mattress the mattress rolls you to the middle but I guess that’s the size but the frame is good a lot bigger than expected we need a step to climb in.
Very good customer service! Nita was really great!
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