North American Van Lines

I looked at this moving company and Good Greek Moving and Storage. The prices were the same so it was a hard choice. I should have chosen Good Greek, but my realtor recommended North American so I chose them to move me from Palm Beach County to St Lucie County because he knew the sales rep. The North American rep, told me to transfer any glass from shelves and China, etc. I did. My furniture was in excellent condition fairly new from Ethan Allen, and Carl’s furniture. Strong mahogany wood, the National Geographic collection. From the China cabinet and dining room set to full bedroom set. I bought it because it was good quality furniture and I wanted to pass it on to my adult children. The men who transported told me about none of the damage except a wooden bar stool with arms that they broke the back on, instead they hid all damage with glue they must have patched up all damaged items in their truck, and then they hid items in my garage they damaged as wells They damaged dining room chairs, full size night stands, broke the back on the heavy wood bar stools with arms I mentioned. When they were packing at my home the lead guy they put in charge was rolling out 5 of my ceramic patio stools stacked on top of each other in twos with no wrapping to protect them at all. Three of them were hidden in garage underneath a game/pool hockey table. One was broken completely, two missing and two were ok. The movers didn’t care. Glue drips on some of the furniture. I tipped them before they left not knowing of the damage, then the lead mover said as I paid them he was glad I didn’t waste the money putting extra insurance on my furniture they had just broken and transported. It took a while before I found all the damage. Every day I discovered something damaged. Within two weeks the pandemic hit. I called the office for days and months and filed the claim and they never responded after I filed and spoke to them after the first call. I called the sales rep that signed me up who was friends with my realtor and he did nothing. I recommend that you don’t use this company find some one else. I gave it 1 star because this site will not allow you to post unless you give them a star. Zero is my rating.