Map
Detailed Information
- Place Types Electronics store
- Address 32100 US Hwy 19 N, Palm Harbor, FL 34684, USA
- Coordinate 28.063826,-82.740252
- Website https://www.adt.com/local/fl/palmharbor?utm_source=places&utm_m
- Rating 1.9
- Compound Code 3775+GV Palm Harbor, FL, USA
Openning hours
- Monday 8:00 AM – 4:00 PM
- Tuesday 8:00 AM – 4:00 PM
- Wednesday 8:00 AM – 4:00 PM
- Thursday 8:00 AM – 4:00 PM
- Friday 8:00 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Worst experience ever! I have been a long time customer moving from one house to another and followed all the correct procedures. The home we are moving to already has an updated system that we could use so easy right? What a joke, ADT charged me $664.46 for the changeover and sued the existing system . I added a few items but in no way did they come to even half this amount. I was never asked at the time of service if I wanted to add other items, what the cost would be or even what my total was before they left. Later I get a bill by email and wow….$664.46. I called and after waiting forever on the phone and being transferred several times they blew it off and reminded me that I now have a contract with them which I can’t get out of. I asked to speak to a manager and was told they would have to call me back which I never received! Beware of this rip off company! I knew they were expensive and had poor customer service but this is a joke! I have been a business owner for over 40 years and have contacts and clients all over the U.S. and believe me I will be sharing this story! BEWARE of ADT…They are crooks!
After being dumped by Spectrum Security Systems, ADT seemed like the best alternative. I had to pay $105 for a technician to come to my house. Allegedly to be refunded if I took the security system and contracted for three years. It took me four months to get the refund. Now we have had a sensor fall off the door. It will not stay up when we try to re-attach it. I called ADT and was told they would send the tape to re-affix the sensor. That was three weeks ago. On Monday a rep told me that even though we have the service contract, there would be a $25 charge for the tech to come out. Today after still not receiving the tape, I was told the charge would be $121 plus tax. Find another alarm company. The install charge was $1250 and $70 a month. What a total. Rip off!
AVOID this company. I have had ADT for now 8 months and have had issues with the system the entire time. Since getting it they have sent techs out 6 times with the same song and dance of clear you schedule for the 4 hour window, tech is new looks at things makes minor adjustments, says it is all good leaves and 2 days later system is having issues again. Find a company that specializes in their products and cares about customer satisfaction not just installs commodity hardware charging 10x what it cost them. If the system worked all would be good but that fact they attempt to rip you for what they can and then don’t stand behind their system is an issue. Oh and their little wireless command systems are horrible can’t support a 5,000 square foot home. If you are paying good money for your security and alarm system find a company that cares.
Make sure you do not allow a company now linked with adt called defender to install otherwise you are stuck with 3 to 4 month installments when corporate can do 36 month installment
Scam scam scam. I have never written a bad review before but I am beyondddd mad at the service they presented. First day... came to my home decided to do adt services signed a contract in which I doubled checked seeing what I signed up for... (Big mistake) a day and a half later decided not to do ADT was in that (three day window) to get my money back. HAHAHA nope completely lied to me stole my money and I’ve always felt sketchy about it from the start don’t do it.
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