BJ's Wholesale Club

I like this location but conflicted . This is a nice store and the gas Island is a plus in this particular location. The curbside pickup location needs a little help where they have it located. The prices are great and for the most part the employees' are awesome . There are some that need reminding they work with the public and hone their customer service skills a bit. The guy at the door checking reciept's needs to know how to talk with customer's . This location seems to struggle with keeping items in stock , hence 4 stars. I visit here often and i hope to change the star rating to 5 soon . I generally like this store and will go back . The store is always clean no matter what time I visit.

This is the worst store ever. Terrible SERVICE! I bought a pool and other things online and I got a confirmation and they took my money and sent text they’re out of stock and I call and they won’t give me my money back. Who advertises merchandise they don’t even have in stock ???? Then when you call NOONE ANSWERS THE PHONE.. Another time I went there they had frozen food FOR SALE rotting outside of their coolers. This place is so gross.

I've been a fan of B.J.'s for more than 15 years, but my last visit on 12/4/20 was extremely disappointing. I can only give the store one star after this visit because of how lax they seem to be taking the Covid-19 precautions - even while the numbers in the country are at their highest, and Florida numbers continue to rise. Initially, when the pandemic started, BJ's seemed to take it very seriously, had someone diligently cleaning carts, had signs on the floor controlling the flow of traffic and to help guests stay 6 feet apart, and made sure everyone wore a mask when they entered.nnDuring this most recent visit, I saw a few customers either half-wearing masks or having them completely pulled down - in addition to some wearing regular bandanas that didn't seem to cover much. One customer had a mask around her ears but had it pulled down below her chin. she walked by several employees who said nothing to her - and even interacted with one of them - but no one told her to put her mask on (despite signs on the entrance doors and at various points around the store).nnThe worst part was seeing BJ's staff members only half-wearing their masks. On this visit, I saw at least four employees with their masks not covering their noses, and some barely covering their mouths. One staff member was from the meat department (but out with customers), and another was from the bakery department (out in an aisle talking to customers). Not only are they all directly interacting with customers, they are touching and interacting with the food and items we are there to purchase. If they are so lax about mask-wearing in front of customers, it scares me to think about how they may be handling hand-washing and sanitizing behind the scenes.nnAfter looking through other reviews online, it looks like this wasn't a one-time event, and other customers have complained about their lax procedures. This is a real shame because there are some foods and products BJ's sells that my family really likes - but it is not worth risking our health and safety if they are not going to enforce basic public safety measures with their own staff and customers.

Free COVID for everyone here!nIf you put some gas at this location the attendant (old man) wear NO MASK whatsoever but he’ll talk to you directly outside right up your face. Pump was not printing so have to call the attendant and he was speak loud and clear with NO social distance.nI already spoke with the manager (Tina) twice but they don’t care because according to them if he’s outside he won’t infect anyone since it’s outside! Come on!!! ud83dude24

My first visit to BJs love the store. Deli manager a little aggressive and rude, but other then that it's great. I've read some of the review's and Palm Harbor review's are just prude people who want things there way. Great store. I wish they had a laugh button on some of these reviews.