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Celebrity Spa At Star Island

5000 Ave of the Stars, Kissimmee, FL 34746, USA

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Detailed Information

Place Types Spa
Address 5000 Ave of the Stars, Kissimmee, FL 34746, USA
Coordinate 28.3286007,-81.4844925
Website https://www.star-island.com/orlando-kissimmee-spa.htm
Rating 3.9
Compound Code 8GH8+C6 Kissimmee, FL, USA

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Reviews

Ginny Stanley (09/18/2020)

I would give them a zero but that isn't an option.nI left a voice mail 24 hours ago and another 3 hours ago to schedule services. Still no return call.nPhysically, went to the spa. The 2 people behind the reception desk, were totally disconnected.nI tried to schedule services for tomorrow. However, before I left the counter, I decided not to schedule the services. I explained that I would not be scheduling and why I was not scheduling. The receptionist responded, see you tomorrow at 11:15. No, i just explained why not. No I will not be seeing you tomorrow, I am not making an appointment.nI immediately, went to front desk to confirm that I had not scheduled any services and want to make certain that charges would not be applied to my account.nVery disappointing.

Angela Christoforou (01/01/2019)

I went here expecting a high - mid end spa experience based off of the price points. I purchased the Emmy package which included a massage, facial, manicure, pedicure and lunch for $276. The massage was fine, but the room looked more like a doctor's office than a spa, bad music included. The facial consisted of a face wash, steam, and then the therapist proceeded to painfully extract my pores with her fingers. The lunch provided was from Fridays, styrofoam box and all. The manicure and pedicure experience was on par with a strip mall nail salon. For the price, I expected that my nails would at least be evenly coated in polish. To top it all off, my back and neck were coated with black flecks from the pedicure chair.nThe one good thing this place does have is a fantastic marketing team!

Kathy H (01/01/2019)

Okay, this place is fine. But don’t charge high end prices for strip mall quality. The massage was good. The facial was fine. The room was reminiscent of my gynecologist’s office. I was trying to find the stirrups. The music made me feel like I was stuck on an elevator ride from hell. Also where’s the robe? Terry cloth too expensive for an experience that costs over $300? Put the damn lunch on a plate. I don’t need to know that the lunch is from TGIFridays (which I deduced from the styrofoam box). A few diffusers and some zen gardens would help this abandoned set of offices turned “spa“ at least somewhat look and smell the part. Please, do yourself a favor and spend your money somewhere that you’ll actually feel the experience is worth it.

Al Fenner (04/01/2016)

Had a pedicure and it was amazing. The staff was great, very pleasant and friendly. Was given a free mimosa when I walked in and was treated like a king. I didn't know a pedicure included a lower leg massage, very relaxing and soothing time.