CPR Cell Phone Repair Mary Esther

Took in a newer model Samsung to have the screen replaced. After replacement, my biometrics was no longer working and, after 3 days of repeated phone calls, they finally tell us it will have to be sent to the manufacturer to have the biometrics reset. Also, the home screen is now so dark you can barely see anything on the screen which is particularly annoying considering I can't use the fingerprint reader anymore. We were just told there was nothing they could do and we would have to contact the manufacturer. I think maybe letting me know this would completely screw my phone up would have been good knowledge to share before they replaced the screen. Do not recommend.

I have used CPR twice, and each time, the representative at the counter diagnosed the problem with my iPhone within 20-30 seconds and then fixed it within two minutes. Cost was more than reasonable. I throughly enjoyed the friendly conversation and perspectives on life and growing up. They have my strongest recommendation!

I dropped off two iPads at this company on a Friday. They told me that they would be completed on Saturday but because they close at noon on Saturdays and they are not open on Sundays, I could pick them up on Monday. When I called on Monday, they had not even started working on the iPads even though I was told they had all the parts to replace the screens for both devices. I called again on Tuesday and they still have not finished them. I told him I would be there within the hour to pick up both of them and Jason said that he could fix one within that one hour. If you want the community to support small businesses, then those businesses need to be transparent in nature when promising a customer a completion date and time.

They did a good job as far as for repairing my daughter's computer, however, the communication was just a little bit lacking. we had to continuously call them to find out what the status was on the computer. They do good work, just got to work on the communication with the customer.

Very nice people, they replaced my headphone jack, so now I can get back to bumbin' the 15's in the Man-Cave.