Verizon Authorized Retailer - Russell Cellular

I went in to get a new business account and I started the process and signed up was a lil upset because after my credit was run I was only approved for 2000 in credit for the phones financing and my credit score is above 825..! So I was upset because I need 4 phone that where 1200 each so I wasn’t gonna pay 2400 out of pocket..! So thanks to the associate that went above and beyond fighting with the Verizon system and process after liters 3 hours he was able to get me a deal where a was able to leave the store with all the phone and line I need for my business and the 2000 was boosted to 7500..! Which was over wat I needed so he definitely deserve a big fat rise..!

The service is absolutely amazing and Albert is also AMAZING! He is extremely helpful and truly went out of his way to help me. I was very happy with the outcome!

Not helpful at all. We placed an order for two phones and after almost 4 weeks of waiting, and calling (with NO info given) they would just tell us “they’re on the way”. I later received an email saying our order was cancelled. We called and they again told us (with our asking for our order number) that the phones are still on the way. Fast forward 4 weeks. We don’t have our phones, and our order was cancelled. NO explanation was given and very little was done to help make the situation better. Will not recommend this location.

I am giving 5 star to this store cause there are the best, I used to be with AT&T for the past 10 years but i was not satisfied with their service, so a friend of mine recommended me to Damaris let me tell you she is awesome i am really happy with her service and happy to be part of the # 1 company on communication VERIZON. Damaris thank you for all your help and taking the time to set up my phone and your patience with elders like me :) God bless you.

I thought that verizon was the same everywhere. Turns out that this store is private and not corporate. They charged me $25 for a SIM card and other fees that a corporate store would not charge. This place is a scam and the name verizon wireless should be changed to something else.